The Franklin Mountains provide a naturally beautiful backdrop for Viva! El Paso, which was created by Hector Serrano in 1978 as a musical pageant depicting four centuries of the El Paso's area history. INCLEMENT WEATHER POLICY, NO REFUNDS AFTER INTERMISSION. Should a performance be canceled due to inclement weather after intermission, no refunds will be issued. Patrons may exchange their tickets for another performance within the current season, subject to availability. For questions, please call the Plaza Theatre Box Office at 915-231-1100. The venue has a clear bag policy. The McKelligon Canyon Box Office opens 3 hours before the performance time. Main Box Office located at the Plaza Theatre, please call 915-231-1100 for more information. It is recommended that Will Call tickets are picked up at least 1 hour before show time. General admission seating. PLEASE NOTE: Follow @ElPasoLive to receive updates on upcoming show schedules, including any potential weather delays or cancellations.