The Neptune Theatre is located in Seattle, Washington at 1313 NE 45th Street in Seattle's University District. This is a general admission event. ADA section on the seating map does not represent a specific seat location. Parties who require accessible seating will have priority access to accessible seats. Ushers are available to assist when you arrive. 8 ticket limit per patron. Patrons exceeding the ticket limit will have their orders cancelled at the venue's discretion. All sales are final. No refunds or exchanges. Unless otherwise noted, each person must have a ticket regardless of age. No babies in arms. Mobile ticket delivery will be delayed until 4 days prior to event. Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.