The Neptune is located at 1303 NE 45th Street in Seattle's University District. All ages show, bar with valid photo I.D. There is an overall 8 ticket limit per patron. Patrons exceeding the ticket limit will have their orders canceled at the venue's discretion. All sales are final. No refunds or exchanges. Mobile barcodes delayed until 4 days prior to event. Ticket transfer suspended till 1 week prior. Venue reserves the right to change delivery methods. Unless otherwise noted, each person must have a ticket regardless of age. No babies in arms. No Elevator. Ramps only to the balcony level. Metal detectors & bag search at door. Arrive early. No weapons. www.stgpresents.org/about/safety Ticket transfer suspended till 1 week prior. There is no elevator. Stairs only to the balcony level. When purchasing ADA accessible seating, please feel free to contact us by email or phone if any assistance is needed with accommodations or companion seating; you may reach us by email at accessibility@stgpresents.org or call us at 206-682-1414 ext. 5. Each accessible seat houses an armless freestanding chair for patrons with mobility impairments and their companions. The freestanding chair can be removed to accommodate a wheelchair.