The venue reserves the right to implement security procedures designed to protect the experience for all of our customers. VIP Experience package description: One (1) Premium Event Ticket Group Photo with Matt Mathews Access to Not What I Ordered Q&A Experience with Matt Mathews One (1) Exclusive Not What I Ordered World Tour Poster One (1) Exclusive VIP Only Commemorative Lanyard One (1) Tour Koozie One (1) Exclusive VIP Only Sticker Pack One (1) Exclusive VIP Only Wax Melt PLEASE NOTE: Photos and Videos allowed during VIP Experience! The venue reserves the right to implement security procedures designed to protect the experience for all of our customers. Doors open at 7:00pm.