Group Sales available by calling the Genesee Box Office at 847-263-6300. Unless stated everyone, regardless of age, must have a ticket to be admitted into the theater. Out of respect for our patrons, children 2 years and under are not permitted in the theater unless they attend a specific designated children's show. Any person disrupting a performance or inhibiting the enjoyment of an event for guests may be removed from the theater without refund. Backpacks and bags larger than 12" x 6" x 12" are not permitted in the auditorium. All bags are subject to search.