VIP EXPERIENCE:- Entry 1 hour before doors- 1 or 2 acoustic songs- Q&A- Photo & autograph session- Early access to the merch table General Admission tickets guarantee entry into the venue but do not guarantee a seat. All tickets are non-refundable and non-transferable. We ONLY accept tickets purchased through Ticketweb. Seating and venue layout vary by show. Handicap accommodations are available, please contact the venue in advance. You do not need to present the credit card used for purchase. You will just need to provide the name the tickets were purchased under to enter, your party does not need to arrive at the same time, each guest can enter under the name the tickets were purchased under.