Unfortunately, the event organizer has been forced to cancel your event. No action is required from you. We will refund you using the payment method used at the time of purchase, as soon as we receive the funds from the event organizer. The refund should appear in your account within 14 to 21 days. Note: if the tickets were transferred to you, the refund will be made for the benefit of the fan who purchased the tickets from Ticketmaster. Please refer to our [purchase policy](https:// help.ticketmaster.ca/hc/fr-ca/articles/10468488095505-Politique- d-achat) for more information.