VIP ticket includes: best seats in the house, signed programme and pre-show meet and greet with the cast. Meet and greet will take place in auditorium from 6.30pm (based on 7.30pm show time). Ticket holders to meet at merch stand where they will be collected by tour manager at 6.30pm. Hall will be clear for doors opening at 7pm. For customers buying stalls tickets, please note that Stalls seating is not tiered and the stage is higher than the seating, and customers may stand during the performance. The stalls area is fully accessible for wheelchair users. Please note that Balcony seating is raked and is only accessible using steps, so not suitable for people with restricted mobility. Standing will NOT be permitted in the Balcony, due to Health & Safety reasons. Patrons who therefore do not wish to stand during seated concerts need to book tickets in this area. Any seat sold as restricted view is due to a sight issue or pillar blocking part of the stage. Alcohol may not always be permitted in the Grand Hall but if it is, glass is not allowed. The onsite bars will provide customers with plastic glasses.